HOW SECURE IS MY PERSONAL INFORMATION?
We at IdealCoupless use the highest industry standard privacy protection; we don't sell, lease or otherwise distribute any personal customer information.
WHEN WILL YOU SHIP MY ITEMS?
We will notify you by email with a Tracking Number within 5 business days.
MY ORDER HAS BEEN SENT, WHY DON'T I SEE THE TRACKING INFO?
Your order has been sent, but sometimes it takes up to 2- 4 days for tracking info to show up in the USPS tracking system. This also applies to Canada Post and Royal Mail.
DO YOU SHIP TO ALL COUNTRIES?
YES We believe in spreading Love all over the world. We ship to all countries, all over the world.
WHEN WILL I RECEIVE MY ITEMS?
Allow 1-4 business weeks for delivery due to high demand and the final delivery will be made by your local mail carrier to your mailbox or doorstep. This may be a little longer for international delivery. We have many fulfillment centers around the world to ensure your products get delivered to you as quickly as possible.
WHERE ARE MY ITEMS COMING FROM?
Although our fulfillment house is located in North America, some of our specialty items are located in other countries such as Australia, Germany, United Kingdom, and China.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
Please keep this in mind when receiving deliveries.
WHERE DO I TRACK MY ORDERS?
Very simple! Head over to our "Track Your Order" page and enter your order number and email address. Once you do this you will see all the information regarding your order.
If you have any other questions please email support at [email protected].com and we will do our best to help you out.
**For damaged goods, please contact i [email protected].com with a picture of the damage to get a replacement.
Your customer service opens up unique opportunities to offer an excellent customer experience.
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